Security: incidents, threat monitoring & alerts
Log security incidents, watch for anomalies, and forward events to your SIEM.
Beyond day-to-day support, flyhelpdesk helps you run security operations.
Threat monitoring
An anomaly-detection engine watches authentication and access patterns (failed logins, unusual bursts, off-hours access) and raises security alerts. See them on Admin → Observability, where you can also set the thresholds that trigger them.
Incident register
Record and track security incidents under Admin → Incidents — capture what happened, severity, affected data and the response timeline. This is your evidence for breach-notification obligations and for SOC 2 / ISO incident-management controls.
Forward to your SIEM
Turn on SIEM forwarding to stream security events to Splunk, Elastic or any HTTP collector, so your central tooling sees flyhelpdesk alongside everything else. Configure the endpoint and token in the monitoring settings.